Terms of Service

The agreement

These terms are an agreement between you and [TODO: company legal name] ("sumoboat", "we", "us") and apply to the sumoboat website, app, API, MCP connectors and free tools (the "Service"). By creating an account or using the Service you accept these terms and our Privacy Policy. If you use sumoboat for a business, you accept these terms on behalf of that business and confirm you're authorised to do so; "you" then means the business.

Accounts and access

• You must be at least 18 and able to form a binding contract.
• Keep your sign-in details secure. You're responsible for activity in your account and workspaces, including by teammates, clients and AI assistants you give access to.
• Workspace owners and admins control who has access and what they can do. If you're invited to a workspace, its owner can see and manage the content you create there.
• Tell us straight away at support@sumoboat.com if you think your account has been compromised.

Invites and early access

We may offer sumoboat by invitation or waitlist and limit the number of accounts. Early-access and beta features are provided as they are, may change or be withdrawn, and may have lower availability than the rest of the Service.

Social networks and third-party services

• sumoboat connects to networks such as X, LinkedIn, Facebook, Instagram, Threads and TikTok, and to tools such as Shopify, Stripe and Calendly. Your use of each one is governed by its own terms, and you must follow them, including their rules on automation, content and advertising.
• We're not affiliated with or endorsed by these companies. They can change or limit their APIs, rate limits or permissions at any time, which may affect features, posting times or analytics. We're not responsible for their services or for changes they make.
• You authorise us to access your connected accounts and act on your instructions, including publishing, scheduling and reading performance data, until you disconnect them.

Your content

• You keep all rights to the posts, media, brand assets and other content you add ("Your Content").
• You give us a worldwide, non-exclusive, royalty-free licence to host, copy, adapt (for example resizing images or trimming text to fit a network), transmit and display Your Content only as needed to run the Service for you. This licence ends when you delete Your Content or your account, except for copies already published to a network at your request.
• You confirm you have the rights to Your Content and that publishing it won't break the law or anyone else's rights, including copyright, trademark, privacy and advertising-disclosure rules.
• Keep your own copies of important content. We're not a backup service.

Acceptable use

Don't use sumoboat to:

• publish spam, misleading or deceptive content, or inauthentic engagement, or operate fake accounts;
• post illegal, hateful, harassing, sexually explicit or violent content, or content that exploits minors;
• infringe intellectual property or privacy rights, or impersonate someone;
• break any social network's rules, or get around its rate limits or restrictions;
• send malware, probe or attack our systems, scrape the Service, or access it by automated means other than our API and connectors;
• resell or provide the Service to others except as your plan allows (for example agency client workspaces).

We may remove content or suspend access that breaks these rules.

AI features and AI agents

• AI features can make mistakes. Review AI-generated text and images before you publish; you're responsible for what you publish.
• You can connect AI assistants (such as Claude, Muse or Grok) to your workspace. Actions an assistant takes through your connection count as yours, within the permissions and approval rules you set.
• Between you and us, you own the outputs generated for you, to the extent the law allows. Similar outputs may be generated for others.
• Don't use AI features to create content that breaks the acceptable use rules or the AI provider's usage policies.

Plans, trials and billing

• Trials: new workspaces may start with a 14-day free trial. No card is needed to start. At the end of the trial, choose a plan to keep publishing.
• Subscriptions: paid plans are billed in advance, monthly or yearly, and renew automatically until you cancel. Cancel any time in billing settings; you keep access until the end of the period you've paid for.
• Changes: upgrades take effect immediately and are prorated. We'll give you at least 30 days' notice of any price increase, which applies from your next renewal.
• Refunds: [TODO: confirm the refund promise shown on the pricing page, e.g. "If you're not happy within 30 days of your first payment, email us for a full refund."] Otherwise, payments are non-refundable except where the law requires.
• Taxes: prices exclude taxes such as VAT or sales tax, which we add where required.
• Late payment: if a payment fails, we may pause publishing after notifying you.
• Payments are handled by our payment processor, under its terms.

Free tools

Our free tools (such as the caption generator and cross-post checker) are provided free and as they are. We may rate-limit, change or withdraw them, and you must not use them in automated or bulk ways.

Our rights

We own the Service, including its software, design and branding. We grant you a limited, non-exclusive, non-transferable right to use it under these terms. If you send us feedback or ideas, we may use them without any obligation to you.

Suspension and termination

• You can stop using sumoboat and delete your account at any time.
• We may suspend or end your access if you seriously or repeatedly break these terms, don't pay, create risk or legal exposure for us or others, or if a social network requires it. Where reasonable, we'll warn you first and give you a chance to fix the issue.
• After termination you can ask us to export your content within 30 days. We then delete it as described in our Privacy Policy.

Disclaimers

We aim to keep sumoboat available and to publish at the times you choose, but the Service is provided "as is" and "as available". To the extent the law allows, we make no warranties, express or implied, including about uninterrupted availability, exact posting times, results such as reach, followers or sales, or the accuracy of analytics, attribution and AI outputs.

Limitation of liability

To the extent the law allows, we won't be liable for indirect or consequential losses, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and 100 USD. Nothing in these terms limits liability that can't be limited by law, such as for fraud, or death or personal injury caused by negligence. If you're a consumer, you also keep your statutory rights.

Indemnity

If you use sumoboat for a business, you'll defend and compensate us for claims and costs arising from Your Content, your use of connected networks, or your breach of these terms.

Governing law and disputes

These terms are governed by the laws of [TODO: governing law, e.g. England and Wales], and disputes will be handled by [TODO: courts with jurisdiction], unless the law where you live gives you the right to bring a claim locally. Before starting a formal dispute, please contact us so we can try to resolve it.

General

• Changes: we may update these terms. We'll give you at least 30 days' notice of material changes by email or in the app. If you keep using sumoboat after they take effect, the new terms apply.
• Assignment: you can't transfer these terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.
• Entire agreement: these terms, the Privacy Policy and any order form are the whole agreement between us. If a term is unenforceable, the rest stays in effect. Not enforcing a term isn't a waiver.
• Contact: [TODO: company legal name], [TODO: registered address]. legal@sumoboat.com